Contact Us – Get in Touch With Our Support Team
Have a fitment question before you order, or need help with an existing order? Reach Caraura support directly using the details below. Please include your order number and your vehicle's year, make, and model so we can help faster.
Phone
Business hours
Monday – Friday, 9 AM – 5 PM (Mountain Time). We reply to emails within 1–2 business days.
Business address
Caraura
4832 177 Ave NW
Edmonton, AB T5Y 3Y1, Canada
This is our business mailing address, not a retail storefront or returns depot. Orders ship from our fulfillment partners. To start a return, please email us first and we'll send you return instructions.
Helpful links
- Shipping Policy – processing and delivery times
- Return & Refund Policy – 30-day returns
- Track Your Order
- FAQ
You can also send us a message using the form below.